This policy outlines how your personal data is collected, used, and protected.

Who We Are

Our website address is: https://getbuilt.org.

What We Collect and Store

While you visit our site, we track:

• Products you’ve viewed: We use this to show you products you’ve recently viewed.
• Location, IP address, and browser type: We use this for purposes like estimating taxes and shipping.
• Shipping address: We ask you to enter this so we can estimate shipping before you place an order and send you the order.

When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We use this information to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Comply with any legal obligations we have, such as calculating taxes.
• Improve our store offerings.
• Send you marketing messages, if you choose to receive them.

If you create an account, we store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent.
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What We Share with Others

We share information with third parties who help us provide our services to you.

• Order Fulfillment:We use a third-party dropshipping service to fulfill and ship your orders. We share the necessary personal data with this partner, including your name, shipping address, and the details of your order. This data is used solely for the purpose of fulfilling your purchase and is not used for any other purpose. Please see their site for more details.
• Payments: We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
• Donations: We use Givebutter for donation processing. When you make a donation, some of your data will be passed to Givebutter to process your transaction and manage your donation. Please see the Givebutter Privacy Policy for more details.

Cookies

We use cookies to keep track of your cart contents while you’re browsing our site. When you log in, we also set up several cookies to save your login information and screen display choices. These cookies will last for two days for login information and one year for screen options. If you select “Remember Me,” your login will persist for two weeks.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How Long We Retain Your Data

We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

What Rights You Have Over Your Data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.